Customer Service Excellence, 1 day
Delivered at your office or a training centre, in groups or 1-2-1
This facilitated workshop will allow you to analyse the customer service levels you currently provide and benchmark these against latest research in delivering customer service excellence. It will offer practical advice on how to raise standards of customer service amongst your team, and provide support to individuals in customer-facing roles.
Check availability in your area…
Key features
- Live instructor-led course with 6 hours of training
- Session runs from 9.30–5pm with normal breaks included
- Fully certified trainer
- Get key skills and practical knowledge
- This course is available for delivery at your office, 1-2-1 and groups – contact us
- Course materials included
- Recognised course certificate
