What you will learn

  • People who are assertive thrive in the workplace, especially if the situations are ambiguous.
  • They are able to stand up for themselves in a way that doesn't hurt other people's feelings.
  • They are very transparent in their dealings with their colleagues and are clear and honest in their communication.
  • This 3 hour workshop looks at the 4 different behaviour types and how to assertively manage your way through them.
  • The workshop allows an opportunity to develop some practical tools for learning to say no, become more confident to speak up and be aware of your own limitations
  • Shareable Certificate Earn a Cerfiticate upon completion
  • Face to Face or Live Online Start instantly and learn at your own schedule
  • Flexible Schedule Set and maintain flexible deadlines
  • Foundation For those starting from the beginning or with a little experience  

This course consists of 6 lessons

To enable participants to define assertiveness and identify its main characteristics.

To build an understanding of the importance of assertive behaviour on ourselves and others.

To encourage participants to reflect upon their current levels of assertiveness and practice techniques to enable them to improve their assertive behaviour in the workplace.

To encourage participants to realise the frequency of negative thoughts and the impact of their ‘inner dialogue’.

To help participants develop guidelines for dealing assertively with aggressive behaviour.

To give participants greater confidence in making and refusing requests.

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Frequently asked questions

Shareable on LinkedIn

You can share your Course Certificates in the Certifications section of your LinkedIn profile, on printed resumes, CVs, or other documents.