Working With Emotional Intelligence, 2 days
Emotional intelligence is the key to success, proven by a ground breaking research study; people with high emotional intelligence are able to navigate the world of work with an optimistic approach, they are more able to handle setbacks, they enable strong business relationships and are able to solve conflict more easily.
- Fully certified trainer with real world experience
- Get key skills and practical knowledge
- This course is available live online, onsite, on demand, in person
- Course materials included
- Certificates for each participant
What will I learn?
Lesson 1Introduction to Emotional Intelligence
Lesson 2Knowing me knowing you
Lesson 3How we communicate and your thinking process
Lesson 4Communication filters
Lesson 5Tuning into your emotions
Lesson 6Can you feel it?
Lesson 7Managing challenging emotions
Lesson 8The power of empathy
Lesson 9Emotional Intelligence in practice
Lesson 10Peer coaching and action planning