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Troubleshooting for Avaya Aura® Core Components, 5 days

Delivered at your office or a training centre, in groups or 1-2-1

This five-day Instructor Led offer is designed for Tier 2 technicians and Avaya Associates, Partners and Customers who are responsible for the day-to-day troubleshooting and support of the core products in the Avaya Team Engagement Solution.

Check availability in your area…

Key features

  • Live instructor-led course with 30 hours of training
  • Session runs from 9.30–5pm with normal breaks included
  • Fully certified trainer
  • Get key skills and practical knowledge
  • This course is available for delivery at your office, 1-2-1 and groups – contact us
  • Course materials included
  • Recognised course certificate

What will I learn?

Identify the Avaya Aura® Core Architecture.
Define the Avaya GSS troubleshooting methodology and problem analysis process.
Describe fundamental voice network processes and standards.

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Use the appropriate tools to validate system status and collect system and network data.
Diagram call and message flows.
Use the Avaya GSS troubleshooting methodology to isolate issues and present a package of information that will be delivered to the next level of support.

 

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Interested in this course? Get in touch...

Call:
01225 308979

Email:
info@go.courses

Find us at:
Go Courses Ltd.
Kemp House
152 - 160 City Road
London
United Kingdom
EC1V 2NX

Registered Office:
Go Courses Ltd.
10 Laura Place
Bath
United Kingdom
BA2 4BL

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