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Implementing Cisco Collaboration Applications, 5 days

Delivered at your office or a training centre, in groups or 1-2-1

Integrating Cisco Unified Communications Applications (CAPPS) v1.0 prepares the learner for integrating Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and video into a Collaboration deployment.

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Key features

  • Live instructor-led course with 30 hours of training
  • Session runs from 9.30–5pm with normal breaks included
  • Fully certified trainer
  • Get key skills and practical knowledge
  • This course is available for delivery at your office, 1-2-1 and groups – contact us
  • Course materials included
  • Recognised course certificate

What will I learn?

It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified IM and Presence and Cisco Jabber integration options with Cisco Unified Communications Manager.

Cisco Unity Connection
Designing and Deploying Cisco Unity Connection
Integrating Cisco Unity Connection with Cisco Unified Communications Manager
Configuring Cisco Unity Connection Users, Templates and class of Service
Configuring the Cisco Unity Connection System
Implementing Cisco Unity Connection Dial Plan and Call Management
Configuring Unified Messaging
Troubleshooting Cisco Unity Connection
Deploying Voice Mail Redundancy in Branch Offices

Cisco Unity Express
Designing and Deploying Cisco Unity Express
Integrating Cisco Unity Express with Cisco Unified Communications Manager Express
Configuring Cisco Unity Express User Accounts and Features

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Understanding Cisco Unity Express AutoAttendant
Troubleshooting Cisco Unity Express

Cisco Unified IM and Presence Implementation
Designing and Deploying Cisco Unified IM and Presence
Describing Cisco Unified Communications IM and Presence Components and Communication Flows
Integrating Cisco Unified Communications IM and Presence
Configuring Cisco Unified Communications IM and Presence Features and Implementing Cisco Jabber
Configuring Cisco Jabber Mobile and Integrating Directory Servers
Configuring Cisco Unified Communications IM and Presence Compliance and Message Archiving
Verifying and Troubleshooting Tools for Cisco Unified IM and Presence Components

Video Provisioning and Integration in a Unified Communications Deployment
Deploying Cisco Collaboration Systems Applications with Cisco Prime Collaboration
Describing Video Infrastructure
Decribing Cisco TMS

 

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