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BCS Specialist Certificate in Service Level Management, 3 days

This course provides candidates with an understanding of the principles of, and practical experience, of using industry best practice involved in the compilation of a Service Catalogue, identification of service level requirements, construction of Service Level Agreements following negotiation with the customers, reviewing of service performance and implementing and managing service improvement plans or programmes leading to a Specialist qualification in Service Level Management.

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from £1,350

  • discounts for group bookings
  • 1-1 training available
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  • Live instructor-led course
    with 18 hours of training
  • Session runs from 9.30–5pm with normal breaks included
  • Fully certified trainer
  • Get key skills and practical knowledge
  • This course is available for delivery at your office, 1-1 and groups – contact us
  • Course materials included
  • Recognised course certificate

Prices, dates and availability

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Birmingham
07 Aug 2019
£1350 Great value today
02 Oct 2019
£1350 Great value today
04 Dec 2019
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Bristol
Edinburgh
07 Aug 2019
£1350 Great value today
02 Oct 2019
£1350 Great value today
04 Dec 2019
£1350 Great value today

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