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APMG Service Catalogue, 3 days

Delivered at your office or a training centre, in groups or 1-2-1

This course explores the role and importance of the service catalogue within an organisation and considers the factors that influence its successful implementation and on going use. The service catalogue enables the IT organisation to understand how services are constructed and then provide a clear view of the services they offer to the business.

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Key features

  • Live instructor-led course with 18 hours of training
  • Session runs from 9.30–5pm with normal breaks included
  • Fully certified trainer
  • Get key skills and practical knowledge
  • This course is available for delivery at your office, 1-2-1 and groups – contact us
  • Course materials included
  • Recognised course certificate

What will I learn?

Service catalogue management introduction
Service catalogue and IT service management
What goes into the service catalogue
Modelling the service catalogue
Planning and implementation considerations

As an IT professional I need accredited training and your courses meet that criteria with the bonus of great customer care”

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“All Courses are offered by (QA Limited and Global Knowledge Limited), an Accredited Training Organisation of The APM Group Ltd”
“The Courses on this page are offered by (QA Limited and Global Knowledge Limited), an Accredited Training Organisation of The APMG Group Ltd”

 

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Interested in this course? Get in touch...

Call:
01225 308979

Email:
info@go.courses

Find us at:
Go Courses Ltd.
Kemp House
152 - 160 City Road
London
United Kingdom
EC1V 2NX

Registered Office:
Go Courses Ltd.
10 Laura Place
Bath
United Kingdom
BA2 4BL

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