Sales, Marketing & Customer Care training courses

Sales, marketing and customer care skills are vital to business success. Our extensive range of training courses will provide your team members with skills from negotiation, finance, event management, reception skills, to time management and much more.

Led by industry-expert instructors, our Sales, Marketing & Customer care training is available at your own office or choose from several locations, including Birmingham, Bristol, Exeter, Edinburgh, Glasgow, Leeds, Liverpool, London, Manchester, and Reading.

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Customer Service Excellence

This facilitated workshop will allow you to analyse the customer service levels you currently provide and benchmark these against latest research in delivering customer service excellence. It will…

• 1 day course
• 6 dates available
• 11 locations available
• Instructor led

Delivering Customer Service Excellence

•Do you want to stand out from the competition? •Do you want to ensure you consistently provide the best possible service to your customers?

• 2 day course
• 10 dates available
• 11 locations available
• Instructor led

Introduction To Marketing, courses available UK-wide

It’s a busy world out there – so how can your organisation stand out? Good marketing can be the difference between success and failure, yet can seem like a whole new language to beginners. The beginners ‘must-try’…

• 2 day course
• 6 dates available
• 11 locations available
• Instructor led

Making Sense of Marketing

In organisations today different departments are working more closely together to achieve lean working practises to generate competitive advantage. This course is designed for anyone who regularly…

• 2 day course
• 6 dates available
• 11 locations available
• Instructor led

Planning and Running Effective Marketing Events

Successful marketing and business development events have become pivotal, with the increased importance of relationship management in the marketing mix. They can be the moment when that relationship…

• 1 day course
• 6 dates available
• 11 locations available
• Instructor led

Social Media Marketing in a Day

This one-day immersion into social media is ideal for those who need to develop a social media strategy from scratch or improve their social media activity to create business impact.

• 1 day course
• 6 dates available
• 11 locations available
• Instructor led

Creating Great Sales Calls, the invaluable 1 day sales course

Take your sales game to the next level with this exciting sales calls and selling workshop. In a single day, you'll build confidence and polish advanced practical skills that open doors and close deals. Covering…

• 1 day course
• 6 dates available
• 11 locations available
• Instructor led

IACCM Fundamentals of Contract and Commercial Management

The IACCM Fundamentals of Contract and Commercial Management course and qualification is intended to equip delegates with basic insights and understanding of contracting principles and the impact they…

• 2 day course
• 8 dates available
• 11 locations available
• Instructor led

Strategic Sales

Sales methodologies are “ten a penny” these days, with each one promising unprecedented growth, client retention and client revenue.

• 2 day course
• 6 dates available
• 11 locations available
• Instructor led

SEO Foundations focused SEO training to get your website working harder

From the basic theory of SEO to keyword research inbound link and making an action plan to transform a website’s performance, this introductory SEO course is ideal for business owners and marketing professionals.…

• 1 day course
• 6 dates available
• 11 locations available
• Instructor led

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