Sales, Marketing & Customer Care training courses

Sales, marketing and customer care skills are vital to business success. Our extensive range of training courses will provide your team members with skills from negotiation, finance, event management, reception skills, to time management and much more.

Led by industry-expert instructors, our Sales, Marketing & Customer care training is available at your own office or choose from several locations, including Birmingham, Bristol, Exeter, Edinburgh, Glasgow, Leeds, Liverpool, London, Manchester, and Reading.

Conducting Effective Meetings

Use a variety of techniques to organise and conduct effective and interactive meetings (by phone or face-to-face) to gain time and increase productivity.

• 1 day course
• 3 dates available
• 10 locations available
• Instructor led

An Introduction to Successful Conferences and Events

The key to effective organisation of events, seminars, workshops or conferences is in planning. This practical course provides an opportunity to develop the self-confidence needed to plan, coordinate,…

• 1 day course
• 3 dates available
• 10 locations available
• Instructor led

Delivering Customer Service Excellence

•Do you want to stand out from the competition? •Do you want to ensure you consistently provide the best possible service to your customers?

• 2 day course
• 8 dates available
• 10 locations available
• Instructor led

Finance for Sales People

This two-day programme reflects the sales process and covers the financial implications and overlaps at each stage of the sales process, to ensure delegates fully appreciate the relevance of finance to…

• 2 day course
• 3 dates available
• 10 locations available
• Instructor led

Introduction To Marketing, courses available UK-wide

It’s a busy world out there – so how can your organisation stand out? Good marketing can be the difference between success and failure, yet can seem like a whole new language to beginners. The beginners ‘must-try’…

• 2 day course
• 3 dates available
• 10 locations available
• Instructor led

Making Sense of Marketing

In organisations today different departments are working more closely together to achieve lean working practises to generate competitive advantage. This course is designed for anyone who regularly…

• 2 day course
• 3 dates available
• 10 locations available
• Instructor led

Market Research Analysis and Insight

In the growing knowledge-based economy those with the best information will be able to make the best decisions.

• 2 day course
• 3 dates available
• 10 locations available
• Instructor led

Marketing Communications

This two-day course is designed for people who want to perfect or increase their knowledge of the communications mix. Dealing with both above and below the line communications in addition to planning and…

• 2 day course
• 3 dates available
• 10 locations available
• Instructor led

Planning and Running Effective Marketing Events

Successful marketing and business development events have become pivotal, with the increased importance of relationship management in the marketing mix. They can be the moment when that relationship…

• 1 day course
• 3 dates available
• 10 locations available
• Instructor led

Social Media Marketing in a Day

This one-day immersion into social media is ideal for those who need to develop a social media strategy from scratch or improve their social media activity to create business impact.

• 1 day course
• 3 dates available
• 10 locations available
• Instructor led