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Communication skills

Communication skills

Practical Business Analysis (Standard)

If you'd like to improve the performance of real-world business analysis in your organisation, then we've developed the perfect solution.

  • 3 day course
  • 23 dates available
  • 11 locations available
  • Instructor led

Report Writing for IT Professionals

•Do you need to provide information to support important decisions that affect personnel or involve sizeable expenditure? •Are you concerned that you don’t always get your point across in the most planned,…

  • 2 day course
  • 23 dates available
  • 11 locations available
  • Instructor led

Solve Problems and Make Decisions

Are you involved in problem solving and decision making activities and believe that these could be improved? Have you ever wondered whether there are different ways of solving business problems so that…

  • 2 day course
  • 28 dates available
  • 14 locations available
  • Instructor led

Team Management and Leadership Skills for Supervisors and Team Leaders

This two day course covers the essential skills and personal qualities that will produce highly effective leaders. Delegates will discover practical and straightforward ways to lead, organise and motivate…

  • 2 day course
  • 20 dates available
  • 10 locations available
  • Instructor led

User Experience - Research and Testing

In this practical workshop based course you will learn how to plan, organise and analyse User Experience research and testing and convince stakeholders of the importance of early user research. You will…

  • 3 day course
  • 21 dates available
  • 11 locations available
  • Instructor led

Using Email to Communciate Effectively

Even though picking up the phone to a colleague or customer can save time and confusion, much of our work is done via email. Productivity can be greatly enhanced, saving valuable time and frustration by using…

  • 1 day course
  • 22 dates available
  • 11 locations available
  • Instructor led

Women in Leadership

Women in business are faced with many differing demands on their time in today’s hectic world. Some feel they have to live up to many challenging and sometimes conflicting expectations.

  • 2 day course
  • 20 dates available
  • 10 locations available
  • Instructor led

Working with Emotional Intelligence

Emotional intelligence is the key to success, proven by a ground breaking research study; people with high emotional intelligence are able to navigate the world of work with an optimistic approach, they…

  • 2 day course
  • 33 dates available
  • 15 locations available
  • Instructor led

Crystal Reports

Crystal Reports level 1

This course is designed for people who need output from a database. In some cases, database programs have limited reporting tools, and/or such tools may not be accessible.

  • 2 day course
  • 25 dates available
  • 13 locations available
  • Instructor led

Crystal Reports Level 2

This course is designed for people who know how to create basic list and group reports and need to create reports that include sub reports, cross-tabs, advanced formulas, and charts based on more than one data…

  • 2 day course
  • 27 dates available
  • 13 locations available
  • Instructor led

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