Microsoft Outlook
Training
Microsoft Outlook is an incredibly valuable tool for managing emails, calendars, tasks, and contacts, whether you're handling administrative, scheduling, or communication tasks. However, without proper training, your team may not be fully utilising Outlook's features and capabilities to their full potential.
From £199
Per person
Onsite
Live online
3 Hours
We offer tailored Microsoft Outlook training courses designed to meet the needs of all skill levels, from beginners to advanced users, covering a range of topics such as email management, calendar features, and collaboration tools. Whether you’re looking to train a small team or a larger group, we provide flexible options for both onsite and live online sessions, with groups ranging from 2 to 20 participants. We focus on practical, real-world applications to help you master Outlook and boost productivity.
What you will learn:
Master the essentials of sending, reading, and organising emails, including setting up automatic replies, creating signatures, flagging emails for follow-up, and using advanced formatting tools.
Learn to create, manage, and share appointments, events, and meetings, and manage recurring items, meeting requests, and calendars.
Learn how to manage contacts and contact groups, and efficiently use Notes to track important information.
Master Outlook’s search functions, organise content with Search Folders, and streamline your workflow by using Rules and Quick Steps to automate tasks.
7 lessons covers:
Introducing Outlook and Basic Email Functions
Understand its purpose as an email and personal information management tool. Learn about the main components of the interface, including the navigation pane, folders, and views.Utilise the help function for quick guidance and troubleshooting.
Working with Emails
Learn how to compose, format, and send emails effectively, ensuring clear communication. Discover how to read, reply to, and forward messages, as well as manage your inbox to stay organised. Additionally, you’ll gain the skills to delete unwanted emails and print important messages for record-keeping. Finally, you’ll learn how to organize your inbox by creating and sorting mail into folders, helping you keep your email content well-organized and easy to navigate.
Advanced Email Features
Learn to schedule meetings and events using Outlook’s calendar, send and open email attachments, and set up out-of-office automatic replies. You’ll also discover how to create and modify email signatures, customise outgoing emails with settings like priority and delivery options, flag emails for follow-up, and enhance email content with rich formatting, tables, and advanced text options.
Tasks and To-Do Lists
Learn how to create, modify, and prioritise tasks in Outlook, helping you manage to-do lists and ensure timely completion of important actions. You’ll also discover how to assign tasks to others, track their progress, and enhance team collaboration and accountability. Additionally, you will explore the To-Do Bar, a convenient feature that consolidates tasks and appointments in one view, making it easier to stay organised and manage your workload efficiently.
Contacts and Notes Management
Create and update contacts in Outlook, building a comprehensive address book for easy access to communication details. You’ll also discover how to organise contacts into groups, making it easier to send bulk emails and manage communication efficiently. The module covers how to share contacts with others in your organisation, ensuring everyone has access to up-to-date information for better collaboration. Additionally, you’ll explore Outlook’s Notes feature, learning how to create and modify notes to keep track of important information for easy reference.
Organising Outlook and Customising Views
You’ll also discover how to set up search folders to organise content based on specific criteria, making it easy to access important information. The module covers how to customise the display of items in Outlook to suit your preferences and enhance your workflow. You’ll also learn to create and use Quick Steps to automate routine tasks, such as moving emails or creating events, and how to set up and modify rules to automate email management, ensuring messages are sorted, flagged, or responded to automatically based on defined criteria.
