AWS

Managing complex global training programs was distracting resources from core business priorities and becoming a logistical headache. Go Courses stepped in with a solution that helped AWS streamline operations and expand training globally.

Amazon Web Services (AWS) operates one of the world’s most secure and reliable cloud infrastructures, spanning 39 regions, 123 Availability Zones and hundreds of edge locations. Supporting customers across this broad global footprint of countries and industries requires comprehensive, consistent training and certification programs for customers, partners and internal teams.

The Challenge

Delivering global training at scale created several obstacles for AWS

• Building effective relationships with hundreds of training partners
• Dealing with multiple currencies, payment terms, general administration and compliance
• Maintaining consistent quality delivery while minimising internal administrative workload

These operational burdens created significant friction as the business looked to continue to scale at pace.

The Solution

Go Courses’ Frontia platform provided AWS with a single, unified system to manage global training programs:

• Rapidly onboarded multilingual, global instructors
• Provided real-time visibility across all training delivery
• Simplified administration with one purchase order and one invoice

This enabled AWS to scale training quickly, reduce admin overhead and maintain high-quality delivery worldwide.

The Outcome

• AWS can offer more classes in more languages and locations, without adding internal resources
• Instructors and partners deliver more sessions with less admin and reach new markets
• Learners experience consistent, culturally relevant training globally