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Privacy & Policies

Last reviewed: 28/05/2026

This page explains how Go Courses Limited handles personal data, how this website uses cookies and similar technologies, and sets out our environmental policy.

Privacy Policy

Go Courses Limited is committed to protecting personal information and handling it lawfully, fairly and transparently. We process personal data in accordance with applicable data protection law, including the EU General Data Protection Regulation 2016/679 and the Data Protection Act 2018.

Go Courses Limited acts as a data controller for its own employee data and business CRM data relating to contacts and clients. We may also act as a data processor when providing services on behalf of our clients.

Who we are

Go Courses Limited is registered in England under company number 4782472.

Registered office: 88B Walcot Street, Bath, BA1 5BD
VAT number: GB 787 1130 22
Website: https://go.courses/
Contact email: team@go.courses
ICO registration number: Z8638584

What personal data we collect through this website

The website contact form collects:

  • first name;
  • email address;
  • company name;
  • message.

We use this information to respond to enquiries sent through the website.

Other personal data we may process

Outside this website, Go Courses Limited may process personal data relating to clients, learners, trainees, employees, contractors, associates, suppliers and other business contacts.

This may include personal data needed to provide services, manage client relationships, administer training, maintain business records and comply with legal or regulatory obligations.

How we use personal data

We may use personal data to:

  • respond to website enquiries;
  • communicate with clients, contacts and prospective clients;
  • provide and manage our services;
  • manage learner, client and supplier relationships;
  • administer training and related activities through separate systems where applicable;
  • maintain business and compliance records;
  • protect the security of our systems and information;
  • comply with legal and regulatory obligations;
  • manage data protection rights requests.

Lawful bases for processing

Depending on the purpose, we may rely on one or more of the following lawful bases:

  • consent, where you have given clear consent for a specific purpose;
  • contract, where processing is necessary to enter into or perform a contract;
  • legal obligation, where processing is necessary to comply with the law;
  • vital interests, where processing is necessary to protect someone’s life;
  • public task, where applicable;
  • legitimate interests, where processing is necessary for our legitimate business interests or those of a third party, provided those interests are not overridden by your rights and freedoms.

For website enquiries, we process your information so we can respond to your message and manage the enquiry.

Data protection commitments

Go Courses Limited has policies and procedures relating to:

  • data protection;
  • data retention and erasure;
  • personal data breaches;
  • subject access requests;
  • legal bases for processing;
  • privacy notices;
  • consent;
  • direct marketing;
  • data protection impact assessments;
  • processor agreements;
  • special category data;
  • information security and technical and organisational measures.

We are committed to processing personal data in line with the data protection principles. Personal data must be processed lawfully, fairly and transparently; collected for specified, explicit and legitimate purposes; adequate, relevant and limited to what is necessary; accurate and kept up to date where necessary; kept only for as long as necessary; and protected using appropriate security measures.

Sharing personal data

We may share personal data with suppliers and service providers where this is necessary for our business operations, website operation, service delivery, legal compliance or legitimate interests.

This may include:

  • website and hosting providers;
  • WordPress-related website service providers;
  • Microsoft email services;
  • analytics and search performance tools;
  • security and spam-prevention tools, including reCAPTCHA;
  • video and map embed providers, including Vimeo and Google Maps;
  • separate learning or course platforms used to provide services;
  • professional advisers;
  • regulators or public authorities where required by law.

Where third parties process personal data on our behalf, we aim to use appropriate processor arrangements and due diligence procedures.

International work and transfers

Go Courses Limited is based in the United Kingdom and works with clients globally.

Where personal data is transferred, stored or accessed outside the UK, we will take steps to ensure that appropriate safeguards are in place where required by applicable data protection law. These may include adequacy regulations, appropriate contractual safeguards, data processing agreements, transfer risk assessments or another lawful transfer mechanism.

How long we keep personal data

Website enquiry information may be retained in the website form system and associated email systems so that we can respond to enquiries and keep appropriate business records.

We do not keep personal data for longer than is necessary for the purpose for which it was collected, including any legal, regulatory, accounting, reporting or business requirements.

Cookies, analytics and embedded content

This website uses cookies and similar technologies.

Cookies and similar technologies may be used to:

  • make the website work properly;
  • help protect the website from spam or misuse;
  • understand how visitors use the website;
  • support search performance and analytics;
  • display embedded content such as Vimeo videos and Google Maps.

The website uses analytics and Google Search Console. It also uses embedded Vimeo videos, an embedded Google Map and hidden reCAPTCHA.

Where required, non-essential cookies or similar technologies should only be used with appropriate consent.

You can manage cookies through the website cookie banner or through your browser settings.

Data security

We take the privacy and security of individuals and their personal information seriously. We use reasonable measures and precautions to protect and secure the personal data that we process.

Our procedures are designed to help identify, assess, investigate and report personal data breaches at the earliest appropriate time.

Your rights

Depending on the circumstances and the lawful basis for processing, you may have the following rights:

  • the right to be informed about how your personal data is used;
  • the right of access to your personal data;
  • the right to rectification if your personal data is inaccurate or incomplete;
  • the right to erasure in certain circumstances;
  • the right to restrict processing in certain circumstances;
  • the right to data portability in certain circumstances;
  • the right to object in certain circumstances;
  • rights relating to automated decision-making and profiling, where applicable.

To exercise your rights, please contact us at team@go.courses.

We may need to verify your identity before responding to a request.

Complaints

If you have any questions or concerns about how we handle personal data, please contact us first at team@go.courses.

You also have the right to complain to the Information Commissioner’s Office, the UK data protection regulator.

Environmental Policy

This section is separate from our Privacy Policy. It explains Go Courses Limited’s commitment to reducing its environmental impact and improving environmental performance.

Go Courses Limited is committed to protecting the environment and continually improving its environmental performance. This includes reducing the company’s environmental impacts, preventing pollution where possible, mitigating and adapting to climate change, and supporting a low-carbon future.

Go Courses Limited works to reduce energy consumption, business travel miles, paper consumption and the environmental impact of ICT hardware through staff awareness, improved controls, online delivery, electronic communication and reuse or recycling where possible.

Tes, agency staff and third parties who undertake activity for and on behalf of Go Courses Limited. It applies to the goods and services we procure, our direct operations and the services we provide to customers.his policy applies to Go Courses Limited employees, associates, seconde

Go Courses Limited is committed to:

  • ensuring compliance with relevant legislation and standards, and the expectations of customers and other key stakeholders;
  • ensuring systems and procedures help prevent pollution;
  • ensuring suppliers are able and encouraged to support environmental commitments;
  • continually reviewing how environmental performance can be improved.

Specifically, Go Courses Limited aims to:

  • reduce energy consumption through staff awareness and improved controls;
  • reduce business travel miles through better journey planning and online delivery;
  • reduce paper consumption through staff awareness and increased use of electronic communication and data storage;
  • rationalise the use of ICT hardware and ensure waste electrical and electronic equipment is reused or recycled where possible.

Go Courses Limited recognises the need to communicate environmental objectives to suppliers, employees, customers and wider stakeholders.

This policy and the actions arising from it are reviewed as part of Go Courses Limited’s business planning process.

Website use

This website provides information about Go Courses Limited and its services.

We aim to keep the information on this website accurate and up to date, but we do not guarantee that all content will always be complete, accurate or current.

We may update, change, suspend or remove any part of the website at any time.

You must not misuse this website. You must not use the website for unlawful purposes, attempt to gain unauthorised access to the website or its systems, knowingly introduce viruses or harmful material, or interfere with the operation, security or availability of the website.

Unless stated otherwise, the content on this website belongs to Go Courses Limited or its licensors. You may view and use the website for your own lawful purposes. You must not copy, reproduce, publish, distribute, modify or commercially exploit website content without prior written permission from Go Courses Limited, unless permitted by law.

This website may include links to third-party websites or embedded third-party content, including Vimeo videos and Google Maps. These links and embeds are provided for convenience only. Go Courses Limited is not responsible for the content, accuracy, availability or privacy practices of third-party websites or services.

Nothing in this section excludes or limits liability where it would be unlawful to do so. To the extent permitted by law, Go Courses Limited is not responsible for loss or damage arising from use of, or inability to use, the website; reliance on information provided on the website; temporary unavailability of the website; third-party links, embedded content or third-party services; or viruses, malware or other harmful material introduced by third parties.

This website use section is governed by the laws of England and Wales.